What to Do After Lodging
Please note that ACRA may contact you for further information after you have lodged your complaint.
Should you have any queries regarding your complaint, you may wish to send an email to ED_Investigation@acra.gov.sg and the officer in charge will respond to you.
ACRA handles complaints against entities that may have breached the following Acts:
When to Lodge a Complaint
Commonly, complaints are lodged when there is reason to believe that an entity has committed one of the common offences listed in the previous section.
How to Lodge a Complaint
Step 1: Prepare
Prepare your complaint. Clearly state the following details of the entity being reported on:
- name of entity
- registration number and address of entity
- contact details of entity owner(s)
- nature of complaint
Please ensure that your contact details are accurate. ACRA may need to verify, clear or authenticate information about the complaint. Note that all information provided will be kept strictly confidential.
ACRA may not take any action on complaints that are incomplete, unsubstantiated or unrelated to an offence that does not fall under ACRA’s purview.
Please click on this link (PDF, 207KB) to download a copy of the complaint form.
Step 2: Attach
Attach all relevant supporting documents such as invoices, receipts, or letters.
Step 3: Submit
Submit the complaint and supporting documents
- via post to:
Enforcement Department (Investigation)
Accounting and Corporate Regulatory Authority
10 Anson Road
#05-01/15 International Plaza