Email Notifications to file your Annual Returns (ARs) / Annual Declaration (ADs)
To help companies and Limited Liability Partnerships (LLPs) file their Annual Returns / Declarations on time and avoid penalties for non-compliance, notifications will be sent to the position holders’ (such as the directors, company secretaries, managers and partners) email addresses to inform them that their corporate entity is due to file its Annual Return / Annual Declaration.
Position holders are reminded to ensure their email addresses registered with ACRA are updated. If you are a position holder, simply log in to Bizfile and update your email address under “My Profile”.
FAQs
1. Why is ACRA implementing this email notification feature?
A: This feature is being introduced in response to feedback from entities requesting for such notifications to remind them of their annual return/declaration filing deadlines.
2. How will this initiative benefit me?
A: This initiative will help you file your annual returns/declarations on time and avoid any penalties for missing filing deadlines. If you have already missed an earlier filing deadline, please do so immediately and pay the relevant penalties to avoid further enforcement action.
3. When will ACRA send the notification to remind me on my annual return/declaration?
A: We will send the AR/AD reminder one month before its due date. For example, if your AR is due in March, you will receive a notification in February. The notification will be sent to position holders’, i.e., directors, secretaries, managers and partners, registered email addresses with ACRA.
To ensure you receive the notification, we encourage you to check that your email address is updated. You can do so by logging in to Bizfile and checking under “My Profile”.
4. What happens if I did not receive the email notification?
A: You will not receive the email notification if you have filed the AR/AD before the notification is sent. If you have not filed the AR/AD and did not receive the email notification, please check your spam or junk folders. You may also wish to verify your email address by logging in to Bizfile and checking under “My Profile”.
5. I am a director and secretary of multiple entities. Will I receive multiple email notifications for the entity?
A: You will only receive one email notification for each entity.
6. I am a director and secretary of multiple entities. Will I receive multiple email notifications for each entity?
A: You will receive one email notification for each entity.
7. Will ACRA send me notifications for other types of annual obligations?
A: ACRA will only be sending email notifications for annual returns/declarations. To check if you have other statutory filing obligations, you can login to Bizfile and refer to the “Pending Your Action” tab.
8. How can I opt-out of email notifications for annual returns/declarations?
A: There is no opt-out option for these email notifications as these notifications are meant to help you meet your annual filing obligations.
9. What if I have questions about the annual return and declaration process?
A: If you have questions about the annual return/declaration process, you can refer to the Filing Annual Returns for guidance. Alternatively, you can contact our helpdesk for assistance.
10. I have received an email notification informing me of my annual return and declaration obligations. How can I tell if it is a legitimate email from ACRA?
A: To verify the legitimacy of the email notifications, please check the sender's email address to ensure that it is from a legitimate source.
ACRA will not ask for any personal information or login credentials via email notifications. Find out more on how to protect yourself against scams.
11. What should I do if I have questions about the email notifications for annual returns/declarations?
A: If you have any questions/ feedback about the email notifications, you can send your feedback to acra_cd@acra.gov.sg.
