Managing employees' filing access as a registered CSP
Learn how you can manage employees' filing access and update contact details through Bizfile.
Last updated 17 April 2026
Authorising employees to file transactions
As a registered corporate service provider (CSP), you can authorise employees to file Bizfile transactions on behalf of your clients. Employees with filing access can:
File transactions for your clients.
Perform tasks under your registered qualified individual's (RQI) supervision. The RQI must be employed, appointed, or engaged by your CSP.
Note: You must remove an employee's filing access immediately when they leave your company.
Before managing filing access
This guide explains how you can manage your employees' filing access and update their contact details. You do not need to tag employees to specific RQI, making it easier to manage your team.
Who may manage filing access
You must be an authorised position holder or RQI of the CSP.
Examples of authorised position holders include:
Directors
Company secretaries
Partners
Owners
What you need to prepare
You need to prepare:
Employee's name
Employee's identification number and type
Employee's mobile number
Employee's email address
Fees and processing time
Managing filing access
What you need to know | Details |
|---|---|
Fee | Free |
Processing time | Within 20 working days |
How to manage filing access
You can grant and remove filing access using the same eService:
Open the Manage filing access for registered qualified individuals and corporate service provider employees eService and log in.
Follow our step-by-step guide to grant and remove filing access.
Note: You must remove an employee's filing access immediately when they leave your company.