You will need to make an appointment before visiting our counter if you wish to speak to our officers regarding general enquiries on starting up, managing, and closing of entities that are registered with ACRA. This allows us to minimise your waiting time and ensure a pleasant experience for you.

This e-service enables you to make, view/change and/or cancel an appointment with our customer service officers.

Important Notes:
  1. This form may take you about 5 minutes to complete.
  2. Please ensure that the mandatory fields marked by * are filled.
  3. Please make/edit your appointment at least 3 working days in advance (subject to availability appointment slots).
  4. For appeals and requests to see an officer concerning composition amounts, late filing penalties and related enforcement matters, please refer to this link.
Important Notice:
  • From 3 Sep 2018, ACRA's service counter is located at Taxpayer and Business Service Centre, Level 1 Revenue House, 55 Newton Road, Singapore 307987.
  • Customers who wish to visit ACRA's service counter on business registration matters will have to book an appointment at least 3 working days in advance through ACRA's website.
  • All enforcement-related appointments will be scheduled by our compliance officers if necessary, and they will be held at ACRA's office located at 10 Anson Road, #05-01/15 International Plaza, Singapore 079903.
  • More details can be found here

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