Managing employees' filing access as a registered CSP

Authorising employees to file transactions

As a registered corporate service provider (CSP), you can authorise employees to file Bizfile transactions on behalf of your clients.

You must ensure that employees appointed to perform filing are:

• Fit and proper; and

• Adequately trained on legislation related to the prevention of money laundering, the financing of terrorism, and counter proliferation financing.

Employees with filing access can:

• File transactions for your clients.

• Perform tasks under your registered qualified individual's (RQI) supervision. The RQI must be employed, appointed, or engaged by your CSP.

Before managing filing access

This guide explains how you can manage your employees' filing access and update their contact details. You do not need to tag employees to specific RQI, making it easier to manage your team.

Step 1: Log in to Bizfile and open the "Manage filing access for RQIs and CSP employees" eService

Follow these steps to log in to Bizfile and navigate to the Manage filing access for registered qualified individuals and corporate service provider employees eService.

Note: All entity and personal information (including UEN, entity details, NRIC or FIN numbers, names and addresses) shown are dummy data for illustration purposes only.

1. Log in to Bizfile using your Corppass (Business User) credentials.

2. (Authorised position holders) On the "My profile - Select profile" page, select your CSP firm under "My Entities".

3. (RQIs) On the "My profile - Select profile" page, click "Corporate Service Provider". If you belong to more than one CSP firm, select your CSP through the drop-down list. Then, click "Proceed to dashboard".

5. Alternatively, you can click "Manage" from the mega menu. Under "Corporate service provider", select "Manage filing access for registered qualified individuals and corporate service provider employees".

(Optional) Step 2: Grant filing access to an employee

Follow these steps to add an employee and grant them filing access.

1. Click "Appoint RQI/Add employee".

2. Select "Employee" as the employee type.

3. Select the identification type and enter the employee's identification number. Then, click "Retrieve information" to populate the employee's details.

6. You will receive an acknowledgement message upon successful submission.

(Optional) Step 3: Remove filing access from an employee

Follow these steps to remove an employee's filing access.

1. Click the delete icon next to the employee you want to remove. If you have multiple employees, you may use the search function to find the employee by their name or identification number.

2. Enter the withdrawal date and the reason for withdrawal. Then, click "Next".

3. Review all information carefully. Tick the declaration checkbox and click "Submit".

5. You will receive an acknowledgement message upon successful submission.