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Accounting and Corporate Regulatory Authority

Maintaining client lists: Corporate service providers (CSPs)

Add or remove clients to manage the list of business entities that you can file for.

Maintain corporate service provider client list
Last updated 29 January 2026

Before you update your client list

This guide explains how you can add or remove clients from your client list. You must update your client list before you file any transactions for them.

Who may update

You must meet all of these requirements:

  • Be authorised to access the list: You must be an authorised position holder or RQI of the CSP. Examples of authorised position holders include:

    • Directors

    • Company secretaries

    • Partners

    • Owners

  • Have an active Corppass account: If you do not have one, apply via Corppass.

  • Have access to Bizfile eService: Your CSP's Corppass admin must grant you access to ACRA Bizfile.

What you need to prepare

You need to prepare your client UEN or registration number.

Fees and processing time

Maintaining CSP client list

What you need to know

Details

Fee

Free

Processing time

Immediate

Note: You can only add clients who have hired you to file with ACRA on their behalf.

How to update your client list

  1. Open the Maintain corporate service provider client list eService and log in.

  2. Adhere to our step-by-step guide to maintain CSP client list [PDF, 1.6 MB].

After you update your client list

When you add a new client, their authorised officers (such as directors, partners, or owners) will get a notification that you can file with ACRA for them.

Clients can also:

  • See which CSPs have added them through their dashboard

  • Remove a CSP’s access anytime

Frequently asked questions (FAQs)

Who can view and file for clients on my CSP firm's client list?

Only authorised position holders and appointed registered qualified individuals (RQIs) of your CSP firm can view your client list.

You can view the list by selecting My Clients on your post-login dashboard.

All appointed RQIs and authorised employees of your CSP firm can file on behalf of your clients.

How do I search for a client on my CSP firm's client list?

You can use the search function on the My Profile page to find your client through their:

  • Entity name

  • Unique entity number (UEN)

This is helpful if you have a long list of clients and do not want to scroll through all the names.

What should I do if a client is missing from my CSP firm's client list?

All existing clients from BizFile+ have been migrated to Bizfile.

If a client is missing, they may have withdrawn your CSP firm's filing access. You can check your client list to see who initiated the withdrawal.

Can clients see which CSPs have added them to their client list?

Yes, clients can view and manage their appointed CSPs on their post-login dashboard in Bizfile.

Authorised position holders of the client can remove the filing access of any CSP they no longer engage to perform filing.