Maintaining client lists: Corporate service providers (CSPs)
Add or remove clients to manage the list of business entities that you can file for.
Last updated 1 May 2026
Before you update your client list
This guide explains how you can add or remove clients from your client list.
You need to update your client list before you file any transactions for them.
Who may update
You must meet all of these requirements:
Be authorised to access the list: You must be an authorised position holder or registered qualified individual (RQI) of the CSP.
Have an active Corppass account: If you do not have one, apply via Corppass.
Have access to Bizfile eService: Your CSP's Corppass admin must grant you access to ACRA Bizfile.
More details: Setting up Corppass access for Bizfile
What you need to prepare
You need to prepare your client's unique entity number (UEN) or registration number.
Fees and processing time
Maintain CSP client list
What you need to know | Details |
|---|---|
Fee | Free |
Processing time | Immediate Note: Newly added clients must endorse your request before you can be given filing access. |
Step 1: Log in to Bizfile and open the "Maintain corporate service provider client list" eService
Follow these steps to log in to Bizfile and navigate to the Maintain corporate service provider client list eService.
Note: All entity and personal information (including UEN, entity details, NRIC or FIN numbers, names and addresses) shown are dummy data for illustration purposes only.
(Optional) Step 2: Add a new client
Follow these steps to add a new client to your client list.
(Optional) Step 3: Withdraw a client
Follow these steps to remove a client from your client list.
Frequently asked questions (FAQs)
Who can view and file for clients on my CSP firm's client list?
Only authorised position holders and appointed registered qualified individuals (RQIs) of your CSP firm can view your client list.
You can view the list by selecting My Clients on your post-login dashboard.
All appointed RQIs and authorised employees of your CSP firm can file on behalf of your clients.
How do I search for a client on my CSP firm's client list?
You can use the search function on the My Profile page to find your client through their:
Entity name
Unique entity number (UEN)
This is helpful if you have a long list of clients and do not want to scroll through all the names.
What should I do if a client is missing from my CSP firm's client list?
All existing clients from BizFile+ have been migrated to Bizfile.
If a client is missing, they may have withdrawn your CSP firm's filing access. You can check your client list to see who initiated the withdrawal.
Can clients see which CSPs have added them to their client list?
Yes, clients can view and manage their appointed CSPs on their post-login dashboard in Bizfile.
Authorised position holders of the client can remove the filing access of any CSP they no longer engage to perform filing.
Related pages
Setting up Corppass access for Bizfile
You need to set up Corppass access to file transactions on Bizfile on behalf of your entity.
Logging in to Bizfile as a business user
Use Corppass to log in to Bizfile to file transactions for yourself, your entity or others.
Removing filing access for an appointed CSP
Entities may remove a corporate service provider's (CSP's) filing access through their entity dashboard on Bizfile.