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Accounting and Corporate Regulatory Authority
Guide

Verifying your email for Bizfile

Audience

Accountants

Accounting entities

Approved liquidators

Banking and investment professionals

Business valuation professionals

Businesses

Corporate service providers (CSP)

Public

Training providers

Task or topic

Navigating Bizfile

7 April 2026

Complete your email verification on Bizfile to keep your contact information up to date.

Email verification ensures you receive updated information about your entity from ACRA.

When email verification is triggered

ACRA triggers email verification for these eServices:

Bizfile eServices that trigger email verification

eServices

Who needs to verify

Register new business entity

Position holders of the newly registered entity

Update position holder information
(for changes to individual email addresses)

Position holders whose emails have been updated

Update shareholder information
(for changes to shareholder email addresses)

Shareholders whose emails have been updated

Appoint/Withdraw position holder
(for appointments only)

Newly appointed position holders

Register as a registered qualified individual (RQI)

Individuals registering as an RQI

After you complete the triggering eService, Bizfile will send a verification email to the email address provided. This applies to all eServices above.

How to verify your email address

Verification email from ACRA with link to confirm email address
1. In the verification email from ACRA, click 'link' to confirm your email address. The link expires after 24 hours.

Note: All entity and personal information (including UEN, entity details, NRIC or FIN numbers, names and addresses) shown are dummy data for illustration purposes only.

If you did not receive the verification email

1. Check your junk or spam folder

The verification email may have been filtered into your spam or junk folder. Look for an email from ACRA in these folders.

2. Check your email address in Bizfile

Applies to: Authorised position holders only

Your email address may have been entered incorrectly in Bizfile. Even a small typo will prevent you from receiving the verification email.

To check your email address yourself, log in to Bizfile using Corppass. Then, follow these steps:

Bizfile mega menu with Manage expanded and Update position holder information highlighted
1. From the mega menu, select "Manage". Then, select "Update position holder information".

Note: If you engaged a corporate service provider (CSP) for your entity's registration, contact them to check and update your email address on your behalf.

3. Request for a new verification email

You can request a new verification email if:

  • You did not receive the email despite entering the correct email address.

  • The link in the verification email is invalid.

  • The link in the verification email has expired.

Follow these steps to request for a new verification email:

Bizfile dashboard showing Pending actions section with Resend Email Verification Link option
1. Log in to Bizfile using your Singpass. Under "Pending actions" on your dashboard, click "Resend" under 'Resend Email Verification Link".

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