The ACRA Service Charter is our commitment to customers in delivering service excellence that is aligned to our vision to make Singapore the best place for business.
- ACRA is committed to Service Excellence.
- We strive to deliver quality service that is reliable, accurate and prompt to meet your needs.
- We believe that mutual respect and understanding will ensure a pleasant experience for all.
- At ACRA, we will continue to improve our services to meet your needs and expectations.
We have established service standards to measure the effectiveness of our processes and service efficiency of our officers. We continuously strive to meet these service standards and is committed to meeting our customers’ satisfaction.
The standards are reviewed annually to ensure continuity in our quality performance and to improve our services.