As part of ACRA’s on-going efforts to improve our services, customers will be served by ACRA’s new digital assistant, Ask Ada from 17 March 2023. 

Ask Ada is powered by natural language processing and predictive analytics to answer your questions with greater accuracy. Following the successful pilot last year for selected topics and eServices, Ask Ada will replace ACRA’s existing digital assistant, Ask Jamie to help customers with their queries on a larger range of topics including sole-proprietorships/partnership, local companies, limited liability partnerships and foreign companies as well as ACRA's new trustBar verification service. 

Besides just answering questions, Ask Ada can also help users with service transactions such as performing renewal or cessation of business registration and even making payment seamlessly within the chat itself. 

Start chatting with Ada today by clicking on her icon at the bottom right of our pages. 

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