ACRA

ACRA Deposit Service Account

* What is ACRA Deposit Service?

* How do I apply for ACRA Deposit Service?

* How do I check my Deposit Service Account balance?

* How do I top-up my Deposit Service Account?

* How do I terminate my Deposit Service Account?

What is ACRA Deposit Service?

This is a payment mode designed for regular customers such as law, accounting and secretarial firms, that regularly lodge business transactions with ACRA on behalf of their clients.

The professional firms can place a deposit amount in the Deposit Service Account for the deduction of BizFile and i-Shop transaction fees.

Deposit Service Account registered under an Unique Entity Number (UEN) can only be used for transactions performed for that particular business entity. Whereas for Deposit Service Account registered under a professional number (i.e. PB no.), the account can be used for transactions performed for both the professional firm as well as their clients.

How do I apply for ACRA Deposit Service?

You can apply for a Deposit Service Account online via Bizfile with an initial payment of at least $300.

Step 1: Check eligibility of applicant

  • For application using an Unique Entity Number (UEN), the applicant must be a director or company secretary who is appointed by the business, and registered with ACRA.
  • For application using a professional number, the applicant must be a practicing CPA, solicitor, chartered secretary or company secretary for more than 3 years.

    (Note: You can subsequently appoint your staff under Employee Profile in BizFile so that they can gain access to the account.)

Step 2: How to apply for ACRA Deposit Service

You can apply for a Deposit Service Account online via Bizfile.

Online application

1. Visit www.bizfile.gov.sg 

2. Go to e-Services quick access menu: Deposit Services > Subscribe.

3. Log in with your SingPass ID and SingPass Password.

4. Enter either Registration (Unique Entity Number) or Professional No. to apply for the Deposit Service Account.

5. Follow the step-by-step instructions for application of the Deposit Service Account.

6. Make an initial deposit payment of at least $300 via one of the following modes:

    • Credit card (VISA/MasterCard/American Express)

      Transaction limits:

      • Not more than $3,000 for VISA/MasterCard
      • Not more than $5,000 for American Express

    • eNETS Direct Debit

7. Upon successful completion of the application, the Deposit Service Account number and receipt number will appear on the acknowledgement screen.

8. Print and retain a copy of the receipt for future reference at
BizFile> Transaction Status Enquiry> Receipt Enquiry>Enter the receipt number. 

Step 3: Activation of Deposit Service Account

Upon successful application, your Deposit Service Account will be activated and an email acknowledgement informing your account number and receipt number will be sent to you. For future transactions, you will be required to quote the Deposit Service Account number.

How do I check my Deposit Service Account balance?

To check on your account balance and transaction history online:

1. Visit www.bizfile.gov.sg

2. Go to e-Services quick access menu: Deposit Services > Transaction Enquiry.

3. Log in with your SingPass ID and SingPass Password.

4. Enter the Deposit Service Account No. and the Transaction Period of the enquiry.

How do I top up my Deposit Service Account?

You can perform the top up online or by cheque.

a) Online Top Up (for instantaneous update)

1. VIsit www.Bizfile.gov.sg

2. Go to e-Services quick access menu: Deposit Services > Top up.

3. Log in with your SingPass ID and SingPass Password.

4. Enter the Deposit Service Account No.

5. Follow the step-by-step instructions for topping up Deposit Service Account.

6. Enter the top up amount and make payment via one of the following modes:

    • Credit card (VISA/MasterCard/American Express)

      Transaction limits:

      • Not more than $3,000 for VISA/MasterCard
      • Not more than $5,000 for American Express

    • eNETS DIrect Debit

7. Upon successful completion of the transaction, a Receipt Number will appear on the acknowledgement screen.

8. Print and retain a copy of the receipt for future reference.

b) Cheque Top Up

The minimum top up amount by cheque is $2,500. Please indicate the following information at the back of the cheque:

1. Your Deposit Service Account number;

2. Contact Number for the Deposit Service Account.

Upon clearance of the cheque by the bank, ACRA will proceed to top up the Deposit Service Account, which normally takes about two working days.

How do I terminate my Deposit Service Account?

You can terminate your  Deposit Service Account online:

1. Visit www.bizfile.gov.sg

2. Go to e-Services quick access menu: Deposit Services> Terminate.

3. Log in with your SingPass ID and SingPass Password.

4. Enter the Deposit Service Account No.

5. Follow the step-by-step instructions to terminate the Deposit Service Account.

6. Check the Bank Account details as per ACRA’s existing records to facilitate the refund of the deposit balance. Please update the details if you wish to refund to another bank account.

7. An acknowledgement page will appear upon successful completion of the request.

8. Print and retain a copy of the page for future reference.

Upon the successful termination of your Deposit Service Account, ACRA will refund the balance into your designated bank account within 30 days.


http://www.acra.gov.sg/Quick+Links/Payment_Matters/ACRA+Deposit+Service+Account.htm